Defibrillators Australia is proud to share the news of our recent partnership with Ausgrid, one of the country’s largest electricity networks. We have been selected to supply and support a complete upgrade of their Automated External Defibrillator (AED) fleet, moving to the LIFEPAK CR2 Cellular — one of the most advanced connected AEDs available today.
This contract is an important milestone for our team and reflects our commitment to helping organisations improve workplace safety with reliable, easy-to-use, and fully supported defibrillator technology.
Why This Upgrade Matters
Ausgrid’s network covers some of the most varied environments in New South Wales — from busy metropolitan hubs to regional and remote communities. In these areas, an AED must be dependable, simple to use, and ready at all times.
After reviewing several AED models, Ausgrid chose the LIFEPAK CR2 Cellular because it offers:
- Reliable real-time monitoring
- Automatic readiness checks
- Strong connectivity in diverse locations
- Universal pads for adults and children
- Clear, calm voice instructions that support users under pressure
For a large organisation with teams working across many sites, the ability to see AED readiness in real time is a major advantage. It reduces uncertainty, improves compliance, and ensures devices are always prepared for an emergency — even in challenging environments.
The Power of Remote Monitoring
Traditionally, AEDs have required manual inspections to check battery status, pad expiry dates, and general readiness. With several dozen, or in Ausgrid’s case hundreds, of units across a network, this can be difficult and time-consuming to manage.
The LIFEPAK CR2 Cellular solves this problem.
Using the LIFELINKcentral™ AED Management Platform, each defibrillator automatically reports:
- Device status
- Battery levels
- Electrode expiry
- Any issues requiring attention
This gives Ausgrid’s safety team complete visibility across their entire AED fleet — all from one dashboard.
This upgrade means:
- No more manual monthly checks
- Immediate alerts if a unit needs attention
- Greater confidence that every AED is rescue-ready
- Reduced maintenance workload
- Improved compliance documentation
For large organisations, connected AEDs are quickly becoming the new industry standard.
A Smooth, Collaborative Rollout Across New South Wales
A project of this scale requires careful planning and coordination.
Our team worked closely with Ausgrid’s procurement and health and safety departments, along with Stryker’s technical division, to ensure a seamless transition.
Every AED was:
- Preconfigured
- Tested
- Registered
- Tracked
- Connected to the monitoring platform
We handled device preparation, digital onboarding, and field deployment logistics so that each unit was operational and online from day one.
Our aim was simple — deliver a smooth upgrade with minimal disruption to Ausgrid’s operations.
Supporting Ausgrid for the Long Term
This project highlights Defibrillators Australia’s capability to manage large, multi-site AED programs for major organisations. But more importantly, it demonstrates our commitment to ongoing support.
We will continue to assist Ausgrid with:
- Monitoring and compliance
- Replacement pads and batteries
- AED cabinet and signage solutions
- Maintenance and readiness guidance
- Updates to the LIFELINKcentral™ system
We’re proud to support an organisation that prioritises the safety of its staff and the communities it serves.
Helping More Australian Workplaces Stay Prepared
Connected defibrillators like the LIFEPAK CR2 Cellular are becoming essential for organisations that manage multiple sites or remote teams. They provide a higher level of certainty, easier compliance, and greater peace of mind.
If your organisation is considering an upgrade or needs help choosing an AED program that suits your environment, we’re here to help with expert advice and practical solutions.